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Privacy Policy

Terms and Conditions Overview

Message Types:

  • Promotional: Messages that inform customers about current offers, sales, and promotions.

  • Informational: Messages providing useful updates or important information about your services.

  • Marketing Content: Messages containing information designed to engage and attract potential customers or encourage repeat business.

Message Frequency:

  • Daily: Customers may receive messages on a daily basis for updates and promotions.

  • Weekly: Some messages may be sent on a weekly basis for regular service information or special promotions.

Charges:

  • Message and Data Rates May Apply: By subscribing to receive messages, users are responsible for any charges from their wireless service provider, including data and messaging rates.

Contact Information:
For any inquiries or to reach Shade Service (also known as SF Blind Cleaners LLC), you can contact us at:

  • Email: info@shadeservice.com

  • Company Name: Shade Service LLC

  • Address:1437 Rollins Road, Burlingame, CA 94010

Unsubscribe Instructions:

  • To opt out of receiving messages, simply text STOP to unsubscribe. You will receive a confirmation that you've been unsubscribed and will no longer receive promotional, informational, or marketing messages.

Help Instructions:

  • For any assistance, text HELP to receive support or further details on how to manage your messaging preferences.

Privacy Policy

Effective Date: Jan 1st, 2025

  1. Introduction
    Shade Service is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy.

  2. Information We Collect
    We may collect the following types of information:

    • Personal Information: Name, address, phone number, email address, and payment details when you purchase a service or product.

    • Non-Personal Information: Browser type, IP address, device type, and cookies for analytical purposes.

    • Service Information: Details about the window treatments you own, service history, and preferences to improve your experience.

  3. How We Use Your Information
    We use the collected data for the following purposes:

    • To provide, operate, and maintain our services.

    • To process transactions and service requests.

    • To improve customer service and user experience.

    • To send promotional materials and updates with your consent.

    • To comply with legal obligations and protect against fraud.

  4. Sharing Your Information
    We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:

    • With trusted third-party service providers who assist in operating our business (e.g., payment processors, delivery services).

    • When required by law, such as responding to legal requests or regulatory authorities.

    • In the case of a business transfer, such as a merger or sale of assets.

    • Mobile Information Sharing: We do not share your mobile information with third parties for marketing purposes.

  5. Data Security
    We implement industry-standard security measures to protect your personal data. However, no transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

    • Data Protection Measures: We implement strict access controls and regularly audit our systems to prevent unauthorized sharing of user data.

  6. Your Choices and Rights
    You have the following rights regarding your personal information:

    • Access and request a copy of the data we hold about you.

    • Request correction or deletion of inaccurate or unnecessary data.

    • Opt-out of marketing communications at any time.

    • Restrict or object to certain data processing activities.

  7. Cookies and Tracking Technologies
    Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can set your browser to refuse cookies, but this may affect website functionality.

  8. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal information.

  9. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

  10. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact us at:

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