Privacy Policy
Privacy Policy
Effective Date: Jan 1st 2025
1. Introduction
Shade Service, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, phone number, email address, and payment details when you purchase a service or product.
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Non-Personal Information: Browser type, IP address, device type, and cookies for analytical purposes.
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Service Information: Details about the window treatments you own, service history, and preferences to improve your experience.
3. How We Use Your Information
We use the collected data for the following purposes:
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To provide, operate, and maintain our services.
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To process transactions and service requests.
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To improve customer service and user experience.
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To send promotional materials and updates with your consent.
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To comply with legal obligations and protect against fraud.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:
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With trusted third-party service providers who assist in operating our business (e.g., payment processors, delivery services).
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When required by law, such as responding to legal requests or regulatory authorities.
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In the case of a business transfer, such as a merger or sale of assets.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.
6. Your Choices and Rights
You have the following rights regarding your personal information:
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Access and request a copy of the data we hold about you.
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Request correction or deletion of inaccurate or unnecessary data.
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Opt-out of marketing communications at any time.
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Restrict or object to certain data processing activities.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can set your browser to refuse cookies, but this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Shade Service
1437 Rollins Road Burlingame CA 94010
info@shadeservice.com
(415)523-0404